Last updated: June 17, 2026
You can cancel your subscription at any time. To cancel, navigate to the Billing section within your account settings on Pinzo and tap “Cancel subscription” — this opens a WhatsApp chat with our team, and we will process your cancellation within 24 hours of your message.
Upon cancellation, your subscription will remain active until the end of your current paid billing cycle, and you will not be charged again.
We offer a free trial plan to allow you to experience Pinzo before committing to a paid plan.
Since we provide digital subscription services and API access, all payments made to Pinzo are non-refundable, except as required by applicable law or in case of duplicate billing errors.
If you believe you have been billed in error or experienced a duplicate transaction charge, please reach out to us at bhav.nahar@gmail.com within 7 days of the transaction.
In approved cases of duplicate billing or system error, refunds will be initiated via the original payment method through our payment gateway (Razorpay).
Approved refunds will be processed and credited to your original payment account within 5 to 7 working days.
If you have any questions about this policy or your billing statement, please contact us at:
Email: bhav.nahar@gmail.com