Reputation management

Reply to every Google review with AI

Pinzo drafts a professional, on-brand reply to each Google review in seconds. You review, edit if you want, and publish — so no customer is left without a response.

Free audit — no card7-day trial — no charge todaySecure Google OAuthCancel anytime

What is ai review replies?

AI review replies means Pinzo reads each Google review and drafts a suggested response in your business’s tone, which you approve before it publishes. It keeps every location responsive without writing each reply by hand.

How it works

01

Connect Google

Securely link your Google Business Profiles with Google OAuth — no password sharing.

02

AI drafts a reply

For every new review, Pinzo suggests a reply in your tone that addresses what the customer actually said.

03

Approve and publish

Edit if you want, then publish. Turn on auto-reply and templates to clear the queue faster.

Why it matters

Never miss a review

Every review gets a timely, thoughtful response — positive or negative.

Consistent brand voice

Replies stay on-brand across locations and team members.

Handle negatives with care

Draft measured responses to pricing, service or delay complaints before they cost you a customer.

Save hours every week

Approve in bulk instead of composing each reply from scratch.

Included on every plan, including Lite. Auto-reply and reply templates are on Basic and Pro. See pricing

Frequently asked questions

Can I edit the AI reply before it posts?+
Yes. Every AI-drafted reply is a suggestion — you can edit it or rewrite it before publishing. Nothing posts without your approval unless you enable auto-reply.
Does it work across multiple locations?+
Yes. Pinzo drafts replies for every connected Google Business Profile from one dashboard, so multi-location brands stay responsive everywhere.
Will replies sound generic?+
No — replies are drafted from the specific review text and your business context, so they address what the customer actually mentioned.

Try AI Review Replies with Pinzo

Connect your Google Business Profile and get started in minutes. Free audit with no card, then a 7-day free trial — no charge today.